Contact

Use this channel for account, policy, and operational questions.

Last updated: 2026-03-15

1. Support email

hello@planian.app

2. Helpful details to include

  • The email address used to sign in
  • The request link or management link where the issue happened
  • For policy questions, include how you plan to use the service and which limit or rule you want clarified

3. What we handle

We support login issues, policy questions, refund policy questions, and bug reports from real operations.

4. Ads and sponsor inquiries

Use the same email for ad placements or sponsor banner inquiries. Include the campaign period, target link, and preferred copy.